9. Privacy Policy

9.1 Data Collection

We collect personal information necessary to provide our services, including:

Name

Contact details (e.g., phone number, email address, home address)

Payment information

Service details and preferences

9.2 How We Use Your Information

We use your information for:

Service provision and scheduling

Payment processing

Customer support

Marketing communications (only with your consent)

9.3 Data Sharing

We will not sell, rent, or trade your information. Your data may be shared with trusted third-party service providers for payment processing and business operations, subject to strict data protection agreements.

9.4 Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

9.5 Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access, correct, or delete your personal information

Object to the processing of your data

Withdraw consent for marketing communications

Request data portability

To exercise your rights, please contact us at gary@floorwizard.co.uk.

9.6 Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

9.7 Retention Period